This link will give you resources to address and resolve common problems. It also lists a directory of businesses I support or businesses I strongly urge you to avoid. Support the cause. ...The cause to support competent businesses that fill customer expectations and perform in a superior manner. ...Boycott idiots and incompetent assholes.
Cheers: (Note: 07.29.14 - explanations to come, consider this a rough draft).
Barnes & Nobles
Jeers: (Note: 07.29.14 - explanations to come, consider this a rough draft).
Comcast (I got #AgentPrinceOfPus retrained after he hung of on my mother).
Epson - Site coming, featuring a four hour phone call. See my first International leter on Current Focus link.
Dygert, Wright, Hobbs, and Heilburg
Resources to Tackle Common Problems: